If you recently experienced hurricane or flood damage from Hurricane Irene, please call your local agency at (718) 317-1400. 

Additionally, the following information is available to report your claim.

Claim Reporting for Allstate Customers:

Personal property, auto, NFIP flood and multiple personal lines claims: call 800-54-STORM (800-547-8676) or 800-ALLSTATE and follow prompts for Report New Claim or report a claim at www.allstate.com

        During heavy call volume, customers reporting losses may have the option to choose to utilize Virtual Hold Technology. This technology offers customers an opportunity to electronically schedule a convenient time to be called back to report their loss rather than wait online. We suggest that you encourage your customers to use this technology to their benefit.

Commercial claims: call 800-359-1000 or 800-54-STORM (800-547-8676)

Flood (NFIP) Reporting

Non-Allstate Property Insurance Claims

Additionally, many of our customer have policies with our IVANTAGE EXPANDED MARKET PROGRAM for property policies with companies such as but not limited to Tower Group Companies, Castlepoint Insurance Company c/o Tower Risk Management, Occidental Fire & Casualty, TriState Consumber Direct,  American Modern Insurance Group, Cabrillo and Delos Insurance Company, and the New York Property Insurance Underwriters Association. For those of you have experienced claims please refer to your declaration pages for claims contact numbers or call the agency at (718) 317-1400.  Additional claims reporting lines will established and posted as they become available.

Here are some available links to our Expanded Market Home owners programs

 To prepare for the possibility of damage from the storm, we encourage you to take note of your policy numbers and Allstate agency contact information. This will help you initiate a possible claim after the storm. Also, please create an updated home inventory by walking through your house with a video recorder or camera. Document your valuable items and place the list along with other important financial and insurance paperwork in a waterproof container. Your agent and the agency staff are available to answer questions.

HURRICANE PREPARATION TIPS 

How to help protect yourself and your family in advance of a storm:

• Conduct a home inventory recording each of your possessions. It’s also helpful to keep track of model numbers and stores where items were purchased. Store your inventory, including photos and videos, in a safe place away from your home. 
• Develop an evacuation plan that includes identification of safe areas, escape routes, meeting locations and plans for pets. 
• Prepare an Emergency Supply Kit including a three-day supply of water, non-perishable food, radio and batteries, flashlight and first-aid kit.

 Remove any diseased and damaged limbs from trees to keep them from blowing around during a storm and causing property or automobile damage. 

• Purchase materials such as ¾-inch plywood that can be used to reinforce your windows, doors and garage doors. Install anchors and pre-drill holes for the plywood so you can install them quickly in the event of a storm. 
• Install head and foot bolts in doors for extra protection.

 Minimize your losses:

• Review your home insurance policy and coverage limits with an agent. Know what you are and are not covered for in the event of a hurricane. 
• Find out if you have comprehensive auto coverage for damage to your car caused by falling objects or flood. 
• Gather important documents such as insurance policies, birth certificates and identification. Make sure to place them in a waterproof container.

 We sincerely want you and your family to be prepared and safe. Thank you for being an Genero Agency customer.

Fraud by Medical Providers Force New Yorkers to Pay Significantly Higher Auto Insurance Rates

Since the end of 2004, the average amount paid for medical claims related to automobile accidents in New York rose 60.4 percent, nearly 42 points faster than the 18.6 percent growth rate in the Consumer Price Index (CPI) cost of medical goods and services found in the region. One primary explanation for such a wide discrepancy is automobile insurance fraud committed by medical providers in New York, which remains on the upswing, forcing consumers to pay more for auto insurance.

Fraud and lawsuit abuse by medical providers force New Yorkers to pay significantly higher insurance rates

Automobile insurance fraud in New York is once again on the upswing and it’s costing you money each and every day. It is estimated that no-fault fraud costs New Yorkers hundreds of millions of dollars.  The New York Alliance Against Insurance Fraud reports that excessive billings by medical mills, fraudulent companies that provide few if any real health care services to the public, are a key factor in driving New York State’s no-fault automobile insurance fraud crisis.

What this means to New Yorkers:

• You pay the fourth highest automobile liability premiums in the nation.
• You pay 53 percent more for auto liability insurance than the national average.
• You pay 25 percent more than drivers in other no-fault states.
• Drivers in the Bronx pay almost six-and-a-half more for no-fault auto insurance than someone living in Albany.

No-Fault costs are surging:

• New York’s average no-fault claim cost is 64 percent higher than the national median of $5,289.
• The average claim has increased by $3,075, or 55 percent, since 2004.
• The medical cost of the average claim has increased much faster than health care costs since 2004 (60.4 percent compared to 18.6 percent).
• Health care charges Downstate have risen 40 percent since 2006, while charges Upstate have fallen by 16 percent. The average yearly amount charged for treating no-fault victims is roughly 3 times higher Downstate than Upstate.

Fraud Costs New York:

• These higher costs and premiums primarily impact the Downstate region of New York City, Nassau, Suffolk, Westchester Counties and Queens, Manhattan and Staten Island.
• Some unscrupulous health care providers in Downstate New York are gaming the no-fault system by encouraging often unnecessary and excessive use of health care services and abusing the legal system.
• Rampant fraud contributes to New York City’s higher-than-average medical losses per claim and higher-than-average no-fault rates

 This article has been proivded from http://www.i-issues.com/new-york

Happy Birthday Cathy Bonsanti from the employees and customers of Genero Agency, Inc.

Allstate and The Allstate Foundation are committed to reinventing the way teens approach driving and instilling a lifetime of safe driving attitudes and behaviors among our youngest, most impressionable drivers.

More can and must be done to protect young lives as we head into the summer months – the deadliest driving season for teens. In honor of National Youth Traffic Safety Month in May, the The Allstate Foundation and National Organizations for Youth Safety are rewarding teens and their schools for raising awareness of safe teen driving through the “Act Out Loud” contest.

Act Out Loud is a national teen-led and school-based activism competition to help spread the word about safe teen driving. This year, teens are encouraged to address deadly distractions, like cell phone use, and driver inattention behind the wheel.

As a local business owner and a member of this community, I encourage your school to get involved in the Act Out Loud contest and help make our streets and highways safer.

Schools can register for the contest through April 11, 2011. To register, students are required to submit project proposals describing how they will spread safe teen driving messages through projects in their school and community. Participating schools must submit a three-minute project “highlight” video by May 6, 2011.

From May 16-20, the public will vote online for their favorite project. Schools can earn grants ranging from $5,000 to $10,000 for their work. More information about the contest is available at ActOutLoud.org.

  Thank you for doing your part to keep the roads safe for teens and all American families.

      One of the most common questions we get at our agency is “are trailers covered under my insurance policy or do I need a separate policy?”

Disclaimer notice: Above mentioned terms and definitions are not intended to replace or be the exact explanation of the definitions or conditions of your policy, they are merely for general information purposes. For exact definitions and conditions applying to your auto insurance, please refer to your auto insurance policy agreement.

That’s right! We moving our office down the road to a new location.
We will still be close and accessible to all our local clients, but we are making some exciting changes to enhance the customer experience. We will now be located at 971 Rossville Ave. Staten Island, NY 10309

View Larger Map

Due to severe weather conditions, the Genero Agency will be closed Dec. 27th, 2010.   If the weather and road conditions cooperate, we may open between 12 p.m. and 6 p.m.   If you have an immediate emergency or claim, you may call the office at (718) 317-1400 and you will be routed to Allstate Claims and Customer Service Center.   They can also be reach by dailing 1-800-Allstate (255-7828) or by logging onto www.allstate.com 

In the event you have a policy through our brokerage program and need immediate assistance, please call the number of your policy declarations, or dial (917) 543-4562.  You may also find help under the useful links tab on our website’s home page.

Thank you for your patience and understanding.  Have a wonderdul New Years.

The Genero Agency