How to Report a Claim after Hurricane Irene
If you recently experienced hurricane or flood damage from Hurricane Irene, please call your local agency at (718) 317-1400.
Additionally, the following information is available to report your claim.
Claim Reporting for Allstate Customers:
Personal property, auto, NFIP flood and multiple personal lines claims: call 800-54-STORM (800-547-8676) or 800-ALLSTATE and follow prompts for Report New Claim or report a claim at www.allstate.com
During heavy call volume, customers reporting losses may have the option to choose to utilize Virtual Hold Technology. This technology offers customers an opportunity to electronically schedule a convenient time to be called back to report their loss rather than wait online. We suggest that you encourage your customers to use this technology to their benefit.
Commercial claims: call 800-359-1000 or 800-54-STORM (800-547-8676)
Flood (NFIP) Reporting
To report NFIP (National Flood Insurance Program) claims please call 800-54-STORM or go online at www.allstate.com
Non-Allstate Property Insurance Claims
Additionally, many of our customer have policies with our IVANTAGE EXPANDED MARKET PROGRAM for property policies with companies such as but not limited to Tower Group Companies, Castlepoint Insurance Company c/o Tower Risk Management, Occidental Fire & Casualty, TriState Consumber Direct, American Modern Insurance Group, Cabrillo and Delos Insurance Company, and the New York Property Insurance Underwriters Association. For those of you have experienced claims please refer to your declaration pages for claims contact numbers or call the agency at (718) 317-1400. Additional claims reporting lines will established and posted as they become available.
Here are some available links to our Expanded Market Home owners programs
| GA Name | Northeast Agencies | Sterling & Sterling | Coastal Risk Underwriters | Cabrillo | Access General | American Modern | Chubb | Fireman’s Fund Insurance | |||||||||||
| Carrier Name | Tower | TSC | Zurich | Occidental | Delos/Imperium | Assurant | Fidelity | Foremost | Met | Tower | |||||||||
| Contact Name | Tower | CLAIMS | CLAIMS | Liz Menendez | Matt Thomas | CLAIMS | CLAIMS | CLAIMS | CLAIMS | ||||||||||
| Phone | 888-856-5522 | 516-681-9400 | 800-978-0213 | (800) 780-8423 Emergency call4/21/2011 (888) 294-2633 |
866-482-5246 | 516-799-8222 | 800-492-2064 | Chubb: 866-702-4822 | 888-FIREHAT | ||||||||||
| Links | www.twrgrp.com | www.tscinsurance.com | www.zurichna.com | www.cru360.com | www.cabgen.com | http://www.accessgen.com | www.amig.com | www.chubb.com | www.firemansfund.com | ||||||||||

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